Terms of Service | Delta One Moving Companies
The general terms that govern booking, valuation coverage, and cancellations with Delta One Moving Companies.
Get my flat rateThese terms apply to any move booked with Delta One Moving Companies, whether arranged online, by phone, or through a written quote following a walkthrough or video call. By booking a move with us, you agree to the terms below.
Booking and Deposit
A move is confirmed once a written quote is accepted and any deposit requested by our office has been received. Deposit amounts and due dates are specified in your individual quote and hold your crew and truck for the scheduled date.
Pricing and Payment
The number provided in your written quote, based on your walkthrough or video call, is the number due at completion of your move, barring any changes to the scope of work that you request and approve in writing after the original quote. Final payment is due on the day your move is completed unless other arrangements have been made in advance with our office.
Valuation Coverage
Every move includes the standard released-value protection required of household-goods carriers, covering your belongings at sixty cents per pound per article in the event of loss or damage. Full-value protection, which covers repair, replacement, or a cash settlement based on current market value, is available as an optional upgrade and will be explained during your quote if you’d like to add it.
Cancellations and Rescheduling
We ask for as much advance notice as possible if a move date needs to change or be cancelled, particularly during high-demand periods. Notice given close to a scheduled move date may affect deposit refunds or crew availability for a new date; our office will always explain the specifics that apply to your booking.
Our Responsibilities
We provide our own trucks and our own employed crew for every move we book — no subcontracted labor and no outside carriers are used on any job that carries the Delta One Moving Companies name.
Limitation of Liability
Our liability for loss or damage is limited to the valuation coverage selected at the time of booking, except where applicable law provides otherwise. Claims should be reported to our office as soon as possible after your move is completed.
Changes to These Terms
We may update these terms from time to time; the version posted on this page governs any move booked after the date of the update.
Questions about these terms can be directed to [email protected] or (469) 302-5518.
Ready to lock in your date?
We handle every load like it’s our own stuff riding in the truck — a single price, a single crew, no substitutions midway through. Tell us where you’re headed and you’ll have a firm number back before the day is out.